Shipping Policy

Thank you for shopping with Rachels Bags. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Times

Estimated delivery times:

• United States: 5–14 business days

• Canada: 7–14 business days

• International: 7–21 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs processing, weather conditions, or peak shipping seasons.

Free Shipping

We proudly offer FREE shipping on all orders. No minimum purchase is required.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to become available.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, please contact us immediately.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at racghelsbags1@gmail.com. We will work with the shipping carrier to help locate your order and provide assistance.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging. We will review the issue and work to provide a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: racghelsbags1@gmail.com

We appreciate your business and thank you for choosing Rachels Bags.